General Terms: If you agree to maintain service for a minimum Term, the Term begins when you accept the Sales Agreement or Service Estimate (e.g., signature, activate service, use phone, etc.). All lines of service have a 1 year contract term unless stated otherwise.  You may change any line of service before its Term ends by calling us, however you will be responsible for an EARLY TERMINATION FEE of up to 50% of the existing contract term — except for terminations consistent with our return policy. The ETF is prorated and is calculated by taking the months remaining on your Service Agreement times 50% balance due. Payment of the ETF does not satisfy other obligations owed to us, including Term commitments with other lines or service/equipment charges. If you agree to maintain service for a minimum Term, upon expiration of the Term, this Agreement will automatically renew at a month to month term unless you contact us to inform us of any changes, including cancellation.  We reserve the right to cancel offers early or extend offers without notice.  We reserve the right to cancel Service with written notice.  Monthly service plan charges accrue even if your service is turned off for non-payment. If payment is not received in full by the due date on your bill, late fees may be assessed. A detailed service bill can be requested and will provide comprehensive call details to customers, including, phone numbers dialed and received, call lengths, call types and call times. Offers may not be available everywhere, combinable with other promotions/options. A reconnect fee of up to $49 may apply to reestablish service on all accounts that have been disconnected for nonpayment or discontinuous of service. A deposit, in most instances between $50 and $750, may be required per line to establish service. Our services are only guaranteed to work with our phones — not all services are available with all phones or on all networks. We may block network access or refuse activation for devices that are incompatible with our network or for any reason that protects our customer’s or network’s interests including, but not limited to, devices that are lost, stolen or terminated or suspended for nonpayment of service or device. Monthly service charges are not refunded or prorated if service is terminated or modified before your billing cycle ends. All phone usage, including incoming/outgoing calls, incurs charges unless specified otherwise. International calls for voice services are additional and will vary. On calls that cross time periods, minutes are generally deducted or charged based on the call start time. Partial minutes of use are rounded up to the next whole minute. We may, but are not required to, decline usage on your line of service to protect against fraudulent or unlawful activity. No proration applies and refunds will not be issued for unused days during the billing cycle.

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Business Hours
Monday 8:00 AM 5:00 PM
Tuesday 8:00 AM 5:00 PM
Wednesday 8:00 AM 5:00 PM
Thursday 8:00 AM 5:00 PM
Friday 8:00 AM 5:00 PM
Saturday Closed
Sunday Closed